Augusta retains firms to help with ransomware attack

The ransomware group BlackByte is demanding ransom for the return or deletion of hacked Augusta data in this screenshot.

The ransomware group BlackByte is demanding ransom for the return or deletion of hacked Augusta data in this screenshot.

Date: June 08, 2023

Augusta has been in contact with ransomware experts and a law firm specializing in data breaches since at least the weekend systems went down.

According to documents approved by the Augusta Commission Tuesday, General Counsel Wayne Brown retained the services of a law firm specializing in “data privacy events,” Mullen Coughlin LLC, which retained a firm called Charles River Associates.

The documents are dated May 23, the day Mayor Garnett Johnson confirmed city IT networks were the victim of “unauthorized access.” The agreements were ratified by the commission and signed by Johnson on June 6.

The documents all but confirm the existence of a security breach by the BlackByte ransomware group that resulted in the loss of city data that includes personally identifiable information. 

BlackByte, an online group, claims responsibility for the attack on an auction site on the dark web.

Assumptions listed in the agreement with Charles River Associates are that “BlackByte has been identified” and that the firm is available to “acquire a copy of the ransom note.” 

Other steps in its investigation include checking dark-market forums for stolen data, negotiating with the group and potentially making ransom payments using bitcoin.

Fees for Charles River’s services include up to $345,500 for the first three phases of investigation, plus travel expenses and the deployment of equipment. Further costs are to be determined.

Since a two-and-a-half-hour closed-door session that included FBI agents May 26, city officials have grown very quiet about the breach. Public Information Officer Danielle Hayes provided an update June 2 that Augusta has “executed a path forward to restoration” as well as a list of which services work and which don’t.

Both firms specialize in assisting companies or organizations with data breaches that result in the loss of large amounts of data, and class-action lawsuits that result from them.

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The Author

Susan McCord is a veteran journalist and writer who began her career at publications in Asheville, N.C. She spent nearly a decade at newspapers across rural southwest Georgia, then returned to her Augusta hometown for a position at the print daily. She’s a graduate of the Academy of Richmond County and the University of Georgia. Susan is dedicated to transparency and ethics, both in her work and in the beats she covers. She is the recipient of multiple awards, including a Ravitch Fiscal Reporting Fellowship, first place for hard news writing from the Georgia Press Association and the Morris Communications Community Service Award. **Not involved with Augusta Press editorials

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