Destination Augusta recognize tourism successes with annual celebration

Phinizy Swamp & Nature Center are award Partner of Year by Destination Augusta. Staff photo by Liz Wright.

Date: November 14, 2023

Recognizing local successes in the tourism industry, Destination Augusta, the Augusta Sports Council and Film Augusta hosted a 2023 Experience Augusta annual tourism celebration at the historic Miller Theater on Monday, Nov. 13.

Emceed by community comedian Poncere Daniels, guests were invited to relax in the Miller Theater with food and drinks, before hearing an informative presentation of 2023’s economic changes within the film, sports and hospitality areas of Augusta.

Emcee Poncere Daniels keeps audiences laughing as she introduces several speakers during the Experience Augusta event. Staff photo by Liz Wright.
Guests enjoy catering at the annual Experience Augusta celebration. Staff photo by Liz Wright.

“The leisure/hospitality industry is the fourth largest employment sector in our region, and I applaud all of your commitment to providing excellent service and a welcoming experience to the folks that come to beautiful Augusta, Georgia,” said Mayor Garnett Johnson. “I’m excited to learn more about the successes of 2023 and get a glimpse of the continued growth in Augusta’s hospitality industry in 2024.”

According to Destination Augusta, 2023’s highlights featured over 50,000 copies of the Augusta Experience Guide being distributed regionally and visitor spending totaling over $813 million, which saved the average household $822 in taxes generated by tourism.

Mayor Garnett Johnson thanks attendees for their dedicated work in improving hospitality and tourism in Augusta. Staff photo by Liz Wright.

Destination Augusta Board Chairman Brandon Haddock said a huge portion of the city’s building annual economic successes were to be attributed to the wonderful staff and efforts of the local hotels, restaurants and other hospitality experiences.

“You all excite our visitors … and you delight them with the unique attractions and experiences that they simply can’t find or enjoy anywhere else, but here in our great city,” he said. “[Destination Augusta] spends a lot of time getting them to Augusta, but you all are the reason they stay, and you all are the reason they come back.”

Destination Augusta Board Chairman Brandon Haddock speaks on the city’s incredible progress in developing Augusta into an exciting Georgia getaway. Staff photo by Liz Wright.

After analyzing the data of Destination Augusta, the Augusta Sports Council and Film Augusta, staff announced a combined economic impact of $53,306,683 with a total attendance of almost 200,000 from various events in 2023 alone.

Highlighted sports events and teams featured Augusta’s rowing team, the Ironman 70.3, the Nike Peach Jam, the USSSA Military Worlds Softball, the Augusta Half Marathon and several more.

“Sports tourism in Augusta is not just the Masters. We do a lot that nobody else thinks about and it’s a passion to me to be able to say that – aside from that first week in April – the Augusta Sports Council makes sure the other 51 weeks in the year are important,” said Augusta Sports Council Board Chairman Charlie Walker.

Augusta Sports Council Board Chairman Charlie Walker says Augusta should be recognized for more than golf and annually hosting the Masters. Staff photo by Liz Wright.

Awarding $32,000 of sports development funding to local groups, Michelle Pippin, CEO of the Augusta Sports Council, said such significant strides were a result of dedicated athletes who braved harsh weather conditions and overcame personal difficulties to be able to compete and add to Augusta’s thriving economy with their passion.

Pippin also thanked Augustans for showing their support of the recently approved James Brown Arena taxes, which will allow the city to target bigger events and bring more tourism to the CSRA.

With conventions, competitions and festivals inviting thousands to the CSRA, Augusta & Co. reported having over 21,000 visitors in 2023, and the city hosted 51 local business popup shops.

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Michelle Pippin, CEO of the Augusta Sports Council, says Augusta’s recent approval of the James Brown Arena taxes will open doors for many new events that will further boost the economy. Staff photo by Liz Wright.

Films shot and released in Augusta during 2023 included: “Five Star Murder,” “Weight” and “The Hill,” which resulted in a $1.1 million impact that created 97 jobs.

“I will say that even with some of the hurdles we face, I still love this industry,” said Bennish Brown, CEO of Destination Augusta. “I feel so good about this industry and the work we do for the city of Augusta. I think what we’ve learned is the quickest path to success and to helping our community flourish is working together in very intentional ways.”

Bennish Brown, CEO of Destination Augusta, speaks on his pride in Augusta’s outstanding progress at doubling tourism spending over the years. Staff photo by Liz Wright.

Presenting data that showcased economic trends in the community, Brown said Augusta visitor spending has nearly doubled in 10 years, with visitors generating $480 million in 2013.

“Effective partnerships lead to community vitality and community vitality attracts visitors,” he said. “… My premise is that, in just a couple of years, the tourism industry in Augusta will be a $1 billion industry.”

Ending his presentation, Brown said he is looking forward to continuing his team’s second year of the established 3-year plan, which will next be working to identify experts to assist and give advice on a possible outdoor, waterfront attraction – such as a zipline – as well as continued growth of festivals and events hosted within Augusta.

Attendee and awardee Michael Wolff (second to left) and his wife speak with friends at the annual Experience Augusta event on Monday, Nov. 13. Staff photo by Liz Wright.

“When we work to provide opportunity to the people in our community, Augusta shines as a desired travel destination,” he said.

Honoring those who have gone above and beyond to strengthen Augusta’s tourism and hospitality services, the event ended by awarding several organizations and individuals, including: the Community Spirit Award to Coco Rubio, the Film Augusta Partner of the Year Award to Mark Crump, the Partner of the Year Award to Phinizy Center & Nature Park, the Masters of Hospitality Award to Ella Mae Mays and the President’s Award to Michael Wolff.

Ella Mae Mays celebrates being honored with the Masters of Hospitality award. Staff photo by Liz Wright.

Known throughout the community for his year-round spooky and informative ghost tours, Brown said Wolff was awarded the special Presidential Award for his undeniable love of Augusta and his unyielding mission to help grow local interest in the community.

Showcasing his lively spirit, Coco Rubio smiles and poses for a photo on stage with his award. Staff photo by Liz Wright.

“[Wolff] consistently goes above and beyond to promote and strengthen Augusta’s tourism economy,” he said.

Brown praised Wolff for being an enthusiastic problem solver and leader with out-of-the-box thinking that “answers the call every time.”

“For me, I appreciate that he actually challenged me and my thinking early on after I got here,” said Brown. “He keeps innovation and creative thinking at the top of his mind as only a former Walt Disney disciple can do.”

Mark Crump (right) grins at Bennish Brown (left) as he accepts his award for his work in the film industry. Staff photo by Liz Wright.

Embodying humbleness and gratitude, Wolff said his passion has always been motivated by a deep love for his community and city.

“I just feel overwhelmed and humbled. I mean I don’t have enough words to say,” Wolff said as he grinned. “It’s nice to know that the hard work pays off, but I didn’t do it for any recognition – I just love Augusta.”

Bennish Brown (left) shakes hands with Michael Wolff (right) after announcing him the first inaugural winner of the President’s Award. Staff photo by Liz Wright.

After t-shirts and prizes were given to a select few, the celebration ended with a final cheer to congratulate all those who were recognized at the event and to the future plans that Destination Augusta and its partners are planning to implement in the coming year of 2024.

“I wish you all great success in 2024,” said Johnson. “Let’s continue to do great things in our beautiful city of Augusta, Georgia.”

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The Author

Liz Wright started with The Augusta Press in May of 2022, and loves to cover a variety of community topics. She strives to always report in a truthful and fair manner, which will lead to making her community a better place. In June 2023, Liz became the youngest recipient and first college student to have been awarded the Georgia Press Association's Emerging Journalist of the Year. With a desire to spread more positive news, she especially loves to write about good things happening in Augusta. In her spare time, she can be found reading novels or walking her rambunctious Pitbull.

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