Shrinking margins led to sudden close of Steak ‘n Shake, says co-owner

Steak 'n' Shake on Belair Frontage Road, just closed after over a decade. Photo by Skyler Q. Andrews.

Date: August 31, 2023

Fast food chain Steak ā€˜n Shake has been shutting down dozens of its restaurants across the country over the last few years amid struggling sales and narrowly missing bankruptcy in 2021, according to reports.

But the owners of the Augusta location at 4329 Belair Frontage Road say the reasons for its sudden recent closing are entirely its own.

ā€œOne, after COVID it was difficult to retain employees,ā€ said Preston Moss, who partnered with burger franchise entrepreneur Andy Pye to open the steakburger joint in 2012.

Moss is also the president of Blanchard & Calhoun Insurance, the responsibilities for which exacerbated issues with the restaurant, strained by increasing food costs.

ā€œCorporate would not allow us to adjust to the food crisis, so the margins simply evaporated,ā€ said Moss. ā€œThere was no reason to keep it open.ā€

The franchise location closed on Tuesday, Aug. 22. Compensating the staff took precedence over announcing the shutdown, Moss notes.

ā€œYou say, ā€˜We’re closing,’ employees walk out the door right then,ā€ he said. ā€œSo we did make sure that everybody was paid.ā€

According to Rebusiness Online, the Palomar Group brokered a $2.8 million sale of the property to an investment firm based in Connecticut. Columbia County property records show the current owner as Ararat Miracle LLC, a business entity based in Connecticut.

Moss confirms that a new concept is coming to the building, though he said he doesn’t know, as of yet, what it will be.

ā€œIt’s so unfortunate, because I love the concept,ā€ he said. ā€œI brought it to Augusta because I’d always find myself seeking one out when I was traveling, and it was a great product. Delicious burgers and shakes. It’s just that I can’t be in the nonprofit business and run [another] business.ā€

Furniture at the restaurant is being sold by auction online, via Palm Bay, Fla. company Vanish Auctions, closing at noon on Tuesday, Sept. 5.

Skyler Q. Andrews is a staff reporter for The Augusta Press. Reach him at skyler@theaugustapress.com.

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The Author

Skyler Andrews is a bona fide native of the CSRA; born in Augusta, raised in Aiken, with family roots in Edgefield County, S.C., and presently residing in the Augusta area. A graduate of University of South Carolina - Aiken with a Bachelor of Arts in English, he has produced content for Verge Magazine, The Aiken Standard and the Augusta Conventions and Visitors Bureau. Amid working various jobs from pest control to life insurance and real estate, he is also an active in the Augusta arts community; writing plays, short stories and spoken-word pieces. He can often be found throughout downtown with his nose in a book, writing, or performing stand-up comedy.

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