Augusta Commission asks committee to look at Gold Cross contract

Gold Cross ambulance. Photo courtesy Facebook

Date: May 11, 2022

An Augusta Commission committee was supposed to discuss a contract between the city and Gold Cross EMS for the company to provide emergency ambulance services in Richmond County, but the discussion never got off the ground. So, a committee will discuss it instead.

On May 4, the full commission voted for Commissioner Alvin Mason’s motion to replace the city’s current memorandum of understanding with Gold Cross with a formal contract that will ensure Gold Cross is “accountable.” But when the matter came up on the Public Safety Committee agenda May 11, committee Chairman John Clarke was faced with two different contracts, one from the city and one from Gold Cross. 

“I don’t think there’s any way for this committee to sit up here today and negotiate a contract,” Clarke said.

MORE: Augusta Commission breaks protocol and the open meetings law

Clarke then proposed that interim city Administrator Takiyah Douse meet with Gold Cross officials by Thursday and negotiate a contract to present to commissioners.

Mayor Pro Tem Bobby Williams said he didn’t read the contract and wanted to hear what it included.

“I can’t go along with that,” Williams said. “I want to hear the particulars. I didn’t read the contract, so I want to hear what they came up with. I want to hear it.”

So, Clarke asked Douse to read the city’s contract.

“Walk us through it,” Clarke said.

“Highlights,” Williams said.

“Commissioner, could you please clarify how you would like me to present the contract?” Douse asked.

“Mayor Pro Tem, you want the…” Clarke said.

“I want the highlights and particulars that will make this contract a little different from anything we’ve done in the past, or what have you,” Williams said. “Just basically, the highlights of the contract that you have.”

“May I have a moment to speak with staff, please?” Douse asked.

MORE: The Lydia Project rebrands to clarify its mission

So, Clarke called a five-minute recess while Douse huddled with staff. When the sidebar was over, a motion to form a committee to discuss the contract passed with no discussion.

Also at Tuesday’s Public Safety Committee meeting, Richard Jones, a resident of Tudor Drive, reported two “key” situations his Tudor Drive neighbors had with Gold Cross.

Jones said one neighbor’s husband had a serious medical condition, and it took Gold Cross about 45 minutes to arrive, and the man died at his house.

The other situation concerned a neighbor’s son who was having a heart attack at his business on Washington Road location, and an ambulance did not go to that location, Jones said.

“His mother had to drive from Tudor Drive which is next to Tubman Home Road,” Jones said. “She had to go over there to pick him up to take him to the emergency room. These are all facts. Her son, he would up with two stents in his heart.”

Jones said he supported a proposal Commissioner Dennis Williams made earlier in the meeting for the city to create a way for people with complaints about Gold Cross to register them with the city.

“And I think the communication gap between the 911 center and the calls to the ambulatory service, so we get better response time will be greatly appreciated,” Jones said.

MORE: Grovetown City Council wrangling over $64,000 rodeo bill

Gold Cross Vice President Steven Vincent, who was at Tuesday’s meetings, said that was the first time he’d heard about Jones’ complaints.

“I just don’t know anything about it,” he said. “I’ve got no complaints on any of those calls. I’ve never met Mr. Jones or had any discussions with him. He stated his opinions as facts. I don’t know if there is anything to substantiate them. Was it five years ago? Or 10 years? It seems awfully convenient they had the Gold Cross contract on the agenda the day Mr. Jones comes to speak.”

The Regional EMS Council designated Gold Cross as the sole provider of emergency ambulance service in Richmond County and must by law provide the service. Some commissioners therefore reason they shouldn’t pay Gold Cross anything for transporting the county’s indigent population.

Sylvia Cooper is a columnist with The Augusta Press. Reach her at sylvia.cooper@theaugustapress.com  

What to Read Next

The Author

Sylvia Cooper-Rogers (on Facebook) is better known in Augusta by her byline Sylvia Cooper. Cooper is a Georgia native but lived for seven years in Oxford, Mississippi. She believes everybody ought to live in Mississippi for awhile at some point. Her bachelor’s degree is from the University of Georgia, summa cum laude where she was a member of Phi Beta Kappa and Zodiac. (Zodiac was twelve women with the highest scholastic averages). Her Masters degree in Speech and Theater, is from the University of Mississippi. Cooper began her news writing career at the Valdosta Daily Times. She also worked for the Rome News Tribune. She worked at The Augusta Chronicle as a news reporter for 18 years, mainly covering local politics but many other subjects as well, such as gardening. She also, wrote a weekly column, mainly for the Chronicle on local politics for 15 of those years. Before all that beginning her journalistic career, Cooper taught seventh-grade English in Oxford, Miss. and later speech at Valdosta State College and remedial English at Armstrong State University. Her honors and awards include the Augusta Society of Professional Journalists first and only Margaret Twiggs award; the Associated Press First Place Award for Public Service around 1994; Lou Harris Award; and the Chronicle's Employee of the Year in 1995.

Comment Policy

The Augusta Press encourages and welcomes reader comments; however, we request this be done in a respectful manner, and we retain the discretion to determine which comments violate our comment policy. We also reserve the right to hide, remove and/or not allow your comments to be posted.

The types of comments not allowed on our site include:

  • Threats of harm or violence
  • Profanity, obscenity, or vulgarity, including images of or links to such material
  • Racist comments
  • Victim shaming and/or blaming
  • Name calling and/or personal attacks;
  • Comments whose main purpose are to sell a product or promote commercial websites or services;
  • Comments that infringe on copyrights;
  • Spam comments, such as the same comment posted repeatedly on a profile.