Locals avoid Washington Road like the plague during Masters week

Golf patrons stand along Washington Road in front of National Hills Shopping Center on the first day of the 2023 Masters.

Date: April 07, 2023

If you want a quiet dinner or a peaceful grocery shopping trip, head out to the businesses on Washington Road during Masters week. You’ll just have to fight the traffic.

While the Masters provides an overall economic boost to Augusta, stores like Publix, Windsor and Chick-fil-A say the week is the slowest of the year for them.

“They told us they made $1 in profit last Masters,” said Malik Robertson, a customer service staff member at the Publix at National Plaza. “It’s hard to get in here with the traffic, so that’s part of it.”

For Windsor, the week is its slowest of the year, but its balance sheet stays about the same, said Shane Thompson, marketing director for the store.

“There are typically fewer but bigger purchases,” he said, referring to outside business brought in by Masters visitors.

Masters week is the slowest week of the year for Publix on Washington Road, employees said.

Andrew Phan, the owner of TL Nails in National Hills Shopping Center, was taking a break on Thursday afternoon. He said the week has been fairly slow, with its regular clients having come in the week before Masters to get their nails done.

The week is also the slowest of the year for the typically bustling Washington Road Chick-fil-A, but last-minute catering orders for companies like ESPN and Windsor help, said general manager J.T. Powell. The restaurant also sees a rush of patrons coming in for breakfast when it opens at 6 a.m., he said.

Just down the road from Chick-fil-A, coffee shop Café Dulce, which opened in October, hasn’t noticed a difference in business this week, said the owner Bill Leisey.

“With the traffic patterns, this side of Washington Road is pretty quiet during Masters week,” he said.

Certain businesses deviated from the overall drop in foot traffic.

The CVS in front of The Fresh Market is busier than usual, with golf patrons stopping by for sunblock and medicine, said Ann Jones, shift supervisor at the store.

The Fresh Market also sees a swell in business from golf patrons, although its regular shoppers shy away from it for the week, said Kevin Robtoy, assistant to the manager at the store. The store tries to stock up on products in preparation for the increased business, something that worked well this year since it aligns with the Easter holiday, he said.

“Locals shop the week before and hope it lasts them for two weeks,” Robtoy said.

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The Author

Natalie Walters is an Augusta, Ga. native who graduated from Westminster in 2011. She began her career as a business reporter in New York in 2015, working for Jim Cramer at TheStreet and for Business Insider. She went on to get her master’s in investigative journalism from The Cronkite School in Phoenix in 2020. She was selected for The Washington Post’s 2021 intern class but went on to work for The Dallas Morning News where her work won a first place award from The Association of Business Journalists. In 2023, she was featured on an episode of CNBC’s American Greed show for her work covering a Texas-based scam that targeted the Black community during the pandemic. She's thrilled to be back near family covering important stories in her hometown.

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